Serving our community for over 20 years.

Find us

(03) 9013 9792
(03) 9018 8162
Shop 151, Chadstone Shopping Centre 1341 Dandenong Rd 151/1341 Dandenong Rd
Malvern East VIC 3145
Monday
8:30 AM - 3:00 PM
Tuesday
8:30 AM - 3:00 PM
Wednesday
8:30 AM - 3:00 PM
Thursday
8:30 AM - 3:00 PM
Friday
8:30 AM - 3:00 PM
Saturday
Closed
Sunday
Closed
Public Holidays
Closed

Frequently Asked Questions

Medi7 Chadstone is located at Shop 151 Chadstone Shopping Centre in Chadstone, Victoria.

Access to our clinic has temporarily changed due to construction. While this is being completed, please use the entry next to Coles.

Otherwise, to find our clinic, enter via car park E near the bus terminal and use the shopping centre entry next to Woolworths.

Opposite Starbucks and next to QBD Books, take the corridor leading to the restrooms, then take the lift or staircase to level 1.


The doctors at Medi7 Chadstone bill privately, and fees are payable in full at the time of consultation, Medicare rebates can be deposited into your savings or cheque account at the same time.

Your appointment fee will depend on the type of appointment and the duration. You can find a list of the doctor's fees here, or call us, and our friendly reception team will explain the fee structure to you.

Please note that there may be additional costs for other GP service items or clinic services, for wound care products, consumable items, materials used in procedures, contraceptives, certain vaccines, and specific administrative requests (e.g. transfer of medical records). The materials fee applies to all patients (including Medicare or concession cardholders).

The doctors at Medi7 Chadstone privately bill. Doctors consultation fees are payable in full at the time of consultation

Doctors will bulk-bill their patients with a valid Medicare card who are 75 years and over, children 16 years of age and under, concession cardholders, or applicable Health Assessments and Chronic Disease Management Plans.

Doctors fees for a standard consultation at Medi7 Chadstone is $75.00 and is exclusive of any materials fee charged for dressings, materials used in procedures, contraceptives, and certain vaccines. However, the doctor will charge according to the consult provided.

Please click here for a list of GP consultation fees.

A standard consultation time is 10 minutes.

A longer consultation time is 30 minutes. If you have numerous or complex medical issues or require a procedure, a longer consultation is required.

The doctors at Medi7 Chadstone do not facilitate walk-in appointments unless a doctor deems that an urgent consultation is required. This is because most of our doctors are booked up in advance.

To book an appointment online, please click here. Alternatively, please call us on 03 9013 9792.

At Medi7 Chadstone, we use a secure automated SMS system to communicate with patients about results. Depending on the test that has been undertaken, a consultation may be required to receive results.

It is the patient’s responsibility to follow up on their test results, and we actively encourage patients to be proactive in their healthcare and book an appointment for results before leaving the clinic.

We will make every effort to contact patients with abnormal results. However, it cannot be assumed that test results are normal if there is no contact from our clinic. Patients should be aware of the potential seriousness of not attending follow-up appointments, recalls, or investigations.

Unless encryption is used, email is not a secure platform for communicating sensitive information such as test results. To protect your privacy, you should never email personal information such as your birth date, address, Medicare card number, etc. to our clinic.

Please ensure your contact details are kept up to date with reception.

Yes, in most circumstances you will need to see a doctor to have a script written. Doctors have a duty of care to their patients and need to determine if you should be prescribed a medication based on various factors, or if you should continue or cease taking a medication they may have prescribed for you previously.

Regardless of the nature of your visit, you need to book an appointment with a doctor to ensure that you receive the correct level of care. Depending on your individual circumstance, you may also need to see a nurse either before or after your appointment with a doctor. Our reception staff can answer any particular questions you may have about your appointment.

If your usual doctor is fully booked and you need to see a doctor today, please call us on 03 9013 9792, and we will, depending on the circumstances, try to book you in with your usual doctor, or if this is not possible, another doctor who has an appointment available.

Medi7 Chadstone is open between 8:30am and 4:00pm Monday and Thursday, 8:30am and 3:00pm Tuesday and Friday, and 8:30am and 7:30pm Wednesday. The earliest appointment time is 8:30am, and the last appointment for the day is 15 minutes prior to the closing time.

Yes, we have a large waiting room area where you can likely sit away from other people. Alternatively, please speak with our reception staff when you arrive, and they will arrange an area for you.

If you are waiting to see a doctor and your symptoms change, please inform the reception staff immediately.

Patients who have a high risk condition or deteriorating symptoms are asked to advise reception staff immediately.

These include:

  • Chest pain
  • Difficulty breathing
  • Severe bleeding
  • Loss of consciousness
  • Fitting
  • Head/spinal injury
  • Severe allergic reaction

We are committed to providing patients with preventive care. Because of this we may issue you with a reminder notice offering you preventative health services appropriate to your care. If you do not wish to receive such notification, please let our reception staff know.

Yes, we have doctors practising at our clinic who have significant experience advising on skin cancer medicine. Please speak with one of our reception staff members.

Yes, we have doctors practising at our clinic with an interest in children’s health. Please speak with one of our reception staff members.

Yes, we have nurses working at Medi7 Chadstone between Monday and Friday.

After Hours

In a medical emergency, please call 000 and ask for an ambulance.

If you require medical assistance outside of our opening hours, please call your nearest hospital.

If you require non-urgent medical services outside of our opening hours, please call our locum service, Doctor Doctor on 13 26 60 or visit the DoctorDoctor website.

For out of hours medical advice, please call the After Hours GP Helpline on 1800 022 222 or visit: www.healthdirect.gov.au/after-hours-gp-helpline