Government announcements indicating changes to bulk billing incentives are not scheduled to take effect until 1 November 2025. Once all funding commitments are confirmed, we will inform patients of any potential changes to our billing policy. We appreciate your understanding.
HotDoc Payments
Our clinic uses HotDoc Payments to securely process payments for your appointments booked online, over the phone, in person, or for other immediate payment requests. HotDoc Payments also offers added convenience for patients who prefer to book and pay online, including for online repeat scripts.
You may also be prompted to enter your payment details into HotDoc when making your booking. This is secure and safe to use. No funds will be deducted until after your GP appointment. If bulk billed, no fee will be deducted.
For more information and Frequently Asked Questions, please click here.
BetterConsult Pre-Consultation Questionnaire
Your doctor may use BetterConsult pre-consultation questionnaires to give you the privacy and time to answer questions about your history, symptoms and current medications more accurately. This secure pre-consultation questionnaire lets your doctor spend more time with you during your appointment, discussing treatment options, answering your questions, and focusing on your health outcomes.
Before your appointment, you may receive an SMS with a link to complete this multiple-choice online questionnaire for your doctor. It is safe to click this link, but if you are unsure, please speak with our Reception team. Click here to read more.
Online Repeat Prescriptions & Referrals
It's now easier for existing patients at our clinic to get repeat prescriptions and referrals, providing you with the convenience of safe online healthcare from your regular doctor, while saving you time.
Simply click the 'Repeat Prescription Request' or 'Repeat Referral Request' button at the top of our website homepage and follow the prompts.
If your doctor offers the Quick Consults service, you get the convenience of safe online healthcare from your regular doctor, saving you time while providing fast delivery of your repeat scripts and referrals.
Call 000 if you need urgent medical assistance.