At Medi7 we strive to provide a high quality service. Should you have a concern regarding any aspect of your care please discuss this with your doctor or the practice supervisor.
We believe that all concerns are best dealt with within the practice. However, in the event the matter cannot be resolved you may elect to contact the Health Complaints Commissioner (HCC) on 1300 582 113 or www.hcc.vic.gov.au
. The HCC resolves complaints about health services and the handling of health information in Victoria. Their service is free and impartial.