Frequently Asked Questions
Medi7 Mooroolbark is located at 35 Manchester Rd in Mooroolbark, Victoria. We are a 3 minute walk from the new Mooroolbark train station.
Medi7 Mooroolbark is a bulk billing practice for all Medicare cardholders, and Pension, DVA and concession cardholders. For non-Medicare cardholders and overseas visitors, there will be a private consultation fee which is payable in full at the time of consultation.
At Medi7 Mooroolbark, there is no cost for a standard consultation for Medicare cardholders. For privately billed patients, the cost of a standard consultation is $70.
All patients will be charged a materials fee for dressings, materials used in procedures, contraceptives, and certain vaccines. A list of fees is displayed in the reception and waiting areas.
A standard consultation time is 10 minutes.
A longer consultation time is 30 minutes. If you have numerous or complex medical issues or require a procedure, a longer consultation may be required.
Medi7 Mooroolbark does not facilitate walk-in appointments unless a doctor deems that an urgent consultation is required. This is because most of our doctors are booked up in advance. To book an appointment online, please visit click here. Alternatively, please call us on 03 9013 9793.
At Medi7 Mooroolbark, we use a secure automated SMS system to communicate with patients about results. Depending on the test that has been undertaken, a consultation may be required to receive results. It is the patient’s responsibility to follow up on their test results, and we actively encourage our patients to be proactive in their healthcare and book an appointment for results before leaving the clinic.
Unless encryption is used, email is not a secure platform for communicating sensitive information such as test results. Also, to protect your privacy, you should never email personal information such as your birth date, address, Medicare card number, etc. to our clinic.
Yes, in most circumstances you will need to see a doctor to have a script written. Doctors have a duty of care and need to determine if you should be prescribed a medication based on various factors, or if you should continue or cease taking a medication they may have prescribed for you previously.
If your usual doctor is fully booked and you need to see a doctor today, please call us on 03 9013 9793, and we will, depending on the circumstances, try to book you in with your usual doctor, or if this is not possible, another doctor who has an appointment available.
Medi7 Mooroolbark is open between 8:30am and 9:00pm Monday to Friday, 8:30am to 2:00pm on Saturday, 9:00 until 4:00pm on Sunday. The earliest appointment time is 8:30am, and the last appointment for the day is 15 minutes prior to the closing time.
Yes, we have a large waiting room area where you can likely sit away from other people. Alternatively, please speak with our reception staff when you arrive, and they will arrange an area for you.
Yes, we have several doctors who have significant experience advising on skin cancer medicine. Please speak with one of our reception staff members.
Yes, we have several doctors with an interest in children’s health. Please speak with one of our reception staff members.
Yes, we have 5 nurses working at Medi7 Mooroolbark between Monday and Friday.