Serving our community for over 20 years.

Find us

(03) 9013 9792
(03) 9018 8162
Shop 151, Chadstone Shopping Centre 1341 Dandenong Rd Malvern East VIC 3145
Monday
8:30 AM - 3:00 PM
Tuesday
8:30 AM - 3:00 PM
Wednesday
8:30 AM - 3:00 PM
Thursday
8:30 AM - 3:00 PM
Friday
8:30 AM - 3:00 PM
Saturday
Closed
Sunday
Closed
Public Holidays
Closed

BetterConsult Pre-Consultation Questionnaire

Your doctor may use BetterConsult pre-consultation questionnaires to give you the privacy and time to answer questions about your history, symptoms and current medications more accurately. This secure pre-consultation questionnaire lets your doctor spend more time with you during your appointment, discussing treatment options, answering your questions, and focusing on your health outcomes.

Before your appointment, you may receive an SMS with a link to complete this multiple-choice online questionnaire for your doctor. It is safe to click this link, but if you are unsure, please speak with our Reception team.

Be consult ready:

  • Help your doctor know the reasons for your visit
  • Request scripts and a medical certificate so you don’t forget
  • Get more face-to-face time with your doctor
  • All your responses are private and confidential

BetterConsult is a safe and secure platform and all data is deleted within 72 hours.

After Hours

In a medical emergency, please call 000 and ask for an ambulance.

If you require medical assistance outside of our opening hours, please call your nearest hospital.

If you require non-urgent medical services outside of our opening hours, please call our locum service, Doctor Doctor on 13 26 60 or visit the DoctorDoctor website.

For out of hours medical advice, please call the After Hours GP Helpline on 1800 022 222 or visit: www.healthdirect.gov.au/after-hours-gp-helpline